USPS Inspector General to audit the Lehigh Valley distribution center following thousands of thousands of mail complaints

Written by on March 22, 2021

USPS Inspector General to audit the Lehigh Valley distribution center following thousands of thousands of mail complaints

By Genesis Ortega

March 22, 2021

In this Wednesday, May 6, 2020, photo, United States Postal Service carrier Henrietta Dixon sorts mail to be delivered before she sets out on her route in Philadelphia. Dixon has been with the post office for nearly 30 years, the last nine on her current route. (AP Photo/Matt Rourke)

The United States Postal Service Inspector General will scrutinize the Lehigh Valley Processing and Distribution Center following thousands of complaints about the postal service last fall. 

Listen to the story.

More than 100,000 people in Pennsylvania experienced mail delivery issues, enough to contact their U.S. Senator and complain. 

U.S Sen. Bob Casey (D-PA) says this prompted his plea for the Inspector General to get involved. 

“It was prescription medications and important information that people needed to live their lives or run their business,” Casey says. 

Casey says the audit will most likely result in recommendations for more efficient performance. 

“The Inspector General’s audit is a good step forward to stop the delays in the mail which should never have happened,” he says. 

And in more serious cases, Casey says it could potentially uncover corruption or fraud. 

“Sometimes they go by the term ‘performance audit,’” Casey says, “Meaning, did the agency do its job, to be simple and blunt about it. Was the agency performing its duties in a sense?”

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