Pa. Dept. of Labor will shut down unemployment compensation site June 3-7 to upgrade its online system

Written by on May 11, 2021

The Labor and Industry department pushing ahead with its planned launch of a new online unemployment benefits system.

By Sam Dunklau

May 11, 2021

Photo by cottonbro from Pexels

The Pennsylvania Department of Labor and Industry says it’s pushing ahead with its planned launch of a new online unemployment benefits system.

In order to move data to the new site, the current site will be offline between Thursday, June 3 and Monday, June 7.

“While we know that various circumstances may arise where individuals are unable to file during the correct days, we are ready to be flexible and accommodating to help individuals get every payment they’re owed,” says Jennifer Berrier, acting secretary of the PA Dept. of Labor and Industry.

The agency is giving unemployment recipients until the day before the shut-down to submit their weekly updates. Community Legal Services of Philadelphia says the agency should make the change in September to be less disruptive. 

Berrier says since fewer and fewer people are filing new unemployment claims, the time to act is now.

“The system is going to be taken offline whether it happens now or whether it happens in September. So now is the time. We are ready,” Berrier says. 

The new system will help staff process claims 10% faster than before, she says.

The agency has hired several hundred more workers to answer questions and help process nearly 40,000 outstanding claims, Berrier says.

The agency has worked through more than 2 million claims since the pandemic began.

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